FREQUENTLY ASKED QUESTIONS

What makes Rugged Truth different?


Rugged Truth Outfitters is built on grit, faith, and bold living. We don’t follow trends we stand on truth. Every piece is designed so you can wear your mission, live your faith, and carry the rugged spirit of the American West.

What makes Rugged Truth Outfitters products worth the price?


Every Rugged Truth piece is designed with purpose and printed on-demand to reduce waste. We use quality materials that hold up to everyday wear, while keeping our mission at the heart of everything we create. When you shop with us, you’re not just buying a shirt you’re supporting a faith-driven brand, charitable causes, and gear made to carry a message. Your purchase is an investment in durability, integrity, and impact.

Do you offer discounts?

Yes! We’ve got a well-rounded discount program:


First-time sign-up: 10% off

First order thank-you: 20% off

Military, First Responders & Teachers: 15% off (GovX ID verification required)

Rugged Rewards: Earn stamps with every purchase and trade them for discounts or free gear

👉 Only one discount or reward may be used per order.

What are Rugged Rewards?


It’s our loyalty program. You earn stamps with every order, then cash them in for discounts or free items. It’s our way of saying thanks for being part of the Rugged Truth family.

What’s your return policy?


If your order arrives defective or damaged, contact us within 7 days of delivery with photo proof and we’ll make it right. Because each piece is custom-printed, we cannot accept returns or exchanges for size, color, or buyer’s remorse.

How long does shipping take?


Most orders ship in 5–7 business days. You’ll get tracking info as soon as your order is on the way.

Do you ship outside the U.S.?


Not yet. For now, we proudly ship within the United States, but international shipping may be added down the road.

What if I don’t know what to buy?

No problem, Rugged Truth Gift Cards are the perfect solution. Available in multiple amounts, delivered instantly by email, and never expire. That way, the person you’re shopping for can choose the Rugged Truth gear that fits them best.

Do you need help with marketing?


Nope. We’ve got that covered 🤠. But we appreciate the offer!